Features & Benefits

Protect valuable information assets and keep downtime to a minimum

Our NAS device is a comprehensive Backup and Disaster Recovery (BDR) solution for Windows 2000 and Windows 2003 servers. This reasonably priced, all-encompassing solution for small-to-midsize businesses provides:

  • Very frequent backups (as frequent as every 15 minutes) with an onsite NAS Device
  • Optional off-site data storage at highly rated data centers
  • Ability to restore downed servers in less than 30 minutes!
  • Advanced restoration options (file- and folder-levels) with Exchange message and mailbox recovery
  • Bare-metal restorations to dissimilar hardware
  • Low cost

NAS vs. Tape

Though tape backup is common, it’s far from being an ideal BDR solution. Analysts have said that over half of tape backups fail, so chances are that if you need to restore from tape, you’ll be out of luck. But assuming all goes well with tape backup, how does it compare with the NAS appliance?

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What happens if my server crashes?

Let’s look at how our solution keeps your business running if, for instance, an e-mail server goes down.

Because the NAS device takes snapshots every 15 minutes, administrators can choose a point in time shortly before the problem occurred and with just a few clicks of the mouse, this appliance allows you to activate it as a virtual server to keep business processes up and running while we diagnose the problem and plan a course of action for the down email server.

In the event of a catastrophic server failure, our business continuity solution also includes a boot CD that allows us to perform a bare metal restore on new hardware in a fraction of the time of a typical server rebuild. And, the NAS device restoration will allow you to eliminate the hardware abstraction layer during the restore process so that the new drivers can be loaded on the server replacement no matter which server brand is used – giving you speedy recovery options in times of crisis.

Recovery after a catastrophe

If a disaster results in your end-client losing their entire office, servers and on-site NAS included, you order a newly imaged NAS with the most current backup (normally the last daily that was done) to be shipped out via next business-day air transportation to a location of your choice. If such an event occurs, we will not host the data at the co-location facility. Depending on the NAS model used, multiple servers can be virtualized on one NAS even as the NAS continues to perform backups of other servers.

When the NAS arrives, all you need to do is plug in a patch cable and you’re up and running. This recovery service will allow you to use the NAS for two weeks before it must be returned or purchased. This timeframe should allow you to get a new server ordered and installed, and do a bare-metal restore from the NAS before returning it. Alternatively, you can choose to keep the NAS and you will be billed for the current list price of the new NAS. This would also allow you to use this NAS for the ongoing backups when you move forward, re-establishing the network for your client.

Offsite storage facility

For additional protection in the event of a complete disaster, data is securely transferred to an offsite co-location facility on a daily basis. In this event, you will receive a new NAS device imaged with your latest data. The storage facilities are two XO high-availability data centers in Phoenix and Baltimore. They provide:

  • Backup images stored at the data centers on a Storage Area Network (SAN) at the primary facility, then replicated to the secondary facility
  • Connectivity provided by multiple providers with automatic failover capabilities
  • Two fiber optic network drops for our backbone
  • Full physical security at each facility including security cameras and key card access
  • Network is secured with high-end redundant, automatic failover firewalls
  • Fire suppression and environmental control provided
  • Automatic backup power provided with onsite generators
Areas Covered

We provide Microsoft Exchange Server support throughout the United States. We specialize in solving your 2003, 2007, 2010, and 2013 Exchange Server issues. Our team is 100% US-based and available 24 hours a day, 7 days a week. We’ll resolve your issue instantly and remotely.

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