Outlook not sending an email?

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Email is a crucial component that many businesses have come to rely on, so much so that when the program they use has a problem the whole business is hamstrung. Many companies use Microsoft’s Outlook, which does stop working from time-to-time. One of the most common issues is when your emails aren’t being sent.

Here’s three tips on what to do if there is an email stuck in your outbox.

Re-send it From Outlook’s main window, click on the Send/Receive tab (usually located beside Home), followed by Send All. This will tell the program to try and send any email in the inbox again. After you press this, check your outbox to see if the email is still there. If it isn’t, you know it has been sent.

Check the attachment If you notice an email is still sitting in your outbox, check and see if you attached a file. As a general rule of thumb: Larger files will take longer to send. Is the attachment a big file? If yes, try waiting a few minutes (it could take upwards of 10 minutes depending on file size).

Another problem may be that the file size is above the attachment limit, which is ordinarily set by the email server. If the attachment is over the limit, Outlook will continuously try to send the message, but it won’t be able to send it. You often won’t be able to change the email once it’s in the outbox. The easiest way to remedy this is by:

  • Clicking on the Send/Receive tab.
  • Selecting Work Offline from the ribbon.
  • Opening the message and deleting the attachment.
  • Making the attachment smaller.
  • Re-attaching the file and sending the email again.

There are many ways you can make attachments smaller. One of the most popular is to zip it using a program like WinZip, or PeaZip. If the attachment is still too large, you may be better off trying one of a  number of cloud storage solutions which allow you to upload and share larger files. You will just have to let email recipients know the link of the file in the email.

 

You’re offline If the email still isn’t being sent take a look at the bottom of the window in Outlook. There should be a grey bar, called the Status Bar. If you see a yellow warning triangle with an ‘!’ in it and the words Disconnected beside it, that  means either your Internet connection isn’t working or the email server is offline.

To check if your Internet connection is working, try loading any webpage. If this doesn’t load, most browsers will display an error message, telling you to check your Internet connection. If the Internet is working fine, it’s probably a good chance your email service is offline. When the server comes back online, the warning triangle should be replaced with the Outlook logo and a note stating you are connected.

To learn more about how to ensure Office and all of the related products are helping make business easier, please contact us.

Published with permission from TechAdvisory.org. Source.

How to delay emails on Outlook

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Email, one of the most disruptive technologies ever led the way for a digital communication wave of change that has more or less destroyed the traditional methods of communication. Why write a letter when you can just type out an email and have it delivered and read instantly? The problem with email is that it has led to a bunch of users who just type without thinking and hitting send, only to regret what they have written. Don’t look at us that way, we are all guilty of it. However, if you have Microsoft Outlook, you can put a delay on emails, giving you a chance to avoid such mistakes or regrets.

Below are instructions on how to delay emails in Outlook.

7-second tape delay for emails It worked well for hockey commentator Don Cherry after a few unpopular comments landed his program, Coach’s Corner, in hot water. For emails, seven seconds is a bit short, we recommend delaying potentially inflammatory emails for 10 minutes, to give you time to review and possibly cancel if you notice mistakes. You can add a delay on individual emails in Outlook by:

  1. Clicking Options in the window you’re writing your email in and selecting More Options.
  2. Select Delay Delivery followed by Message Options.
  3. Clicking the box beside: Don’t deliver before and selecting the date and time to send the email.

You’ll be taken back to the message window after you’ve selected the delivery time, and pressing Send will put the email in the Outbox folder until the specified time. If you use a POP3 email account – if you’re unsure what you use, contact the administrator in charge of email – you will have to keep Outlook open.

 

There are many different reasons to use the delay function of Outlook, it’s especially useful if you often realize there are mistakes in your emails. You should still be sure to read over your emails and if it’s an angry reply or it contains negative information ensure that it carries a relevant tone and that you really want to send it. Has there ever been a time when you could have used this feature? Let us know.

Published with permission from TechAdvisory.org. Source.